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Our service reflects an excellent international reputation based on our vast experiences in both investigation and security services.
We are dedicated to serving our clients, employees, and the communities around us in exceptional service partnership.
Our experience in providing security services to industry and government had earned us an unparalleled reputation for quality and
value among our distinguished clients, peers as well as our competitors.
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vision
TO ENSURE EFFECTIVE, CONSISTENT AND QUALITY SERVICE TO OUR CLIENTS THROUGH TECHNOLOGY,
COMMITMENT AND SERVICE EXCELLENCE AIMED TO ACHIEVE CUSTOMER SATISFACTION.
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MISSION
i. TO ENSURE MINIMUM CUSTOMER COMPLAINTS (TO NOT MORE THAN THREE (3) IN ANY ONE MONTH).
ii. TO CONDUCT CUSTOMER SATISFACTION APPRAISALS WITH A TARGET TO ACHIEVE 75% (ISO requirement)
OR MORE IN THE OVERALL CUSTOMER SATISFICATION RATING.
iii. TO ENSURE SUITABLE TRAINING OF ALL STAFF IN SKILLS AND COMPETENCY RELEVANT TO THE RESPECTIVE JOB FUNCTION.
iv. MAINTAIN A QUALITY MANAGEMENT SYSTEM IN ACCORDANCE WITH ISO:2008 STANDARDS.